NURTOMI

Here when you need us

Get help with Nurtomi, your account, or a result.

Updated 1 November 2026

Contact support

Email support@secondwindltd.xyz. Include your app version, device type, what happened, and a request ID if the app provides one. Do not send passwords, payment card details, or authentication tokens.

A result seems wrong

Contact support about a diagnosis or care response that seems wrong. Keep uncertain causes open and compare another clear angle. Support is not an emergency channel or a promise of a live horticultural expert.

Subscription help

Try Restore purchases while signed in to the same store account used to buy. Cancel or manage renewal in your Apple or Google account. Pending purchases require store confirmation before paid access can be applied.

Account or data help

See our privacy policy and account deletion instructions. If you cannot open the app, email us from the account address you use and we will explain the verification needed.